Welcome to egyptsupplier.store. These Terms & Conditions govern your access to and use of our website, services, and purchases. By placing an order or using our website, you agree to be bound by the following terms.
1. 🛍️ Ordering & Availability
All orders placed through our website are subject to availability.
We reserve the right to cancel or refuse any order if a product is unavailable or incorrectly priced.
We may limit or restrict quantities per household or customer if necessary.
2. 🥬 Product Quality & Freshness
We strive to provide the highest quality fresh fruits and vegetables.
All items are sourced daily from trusted farms and suppliers.
Photos shown on the website are for illustration purposes only. Actual product appearance may vary slightly.
3. 📦 Delivery Policy
Delivery time in Cairo & Giza is usually within 20 to 45 minutes.
For other cities, delivery is made within 24–48 hours depending on location.
Accurate delivery information must be provided when placing an order.
If delivery fails due to incorrect information or customer unavailability, additional delivery charges may apply.
4. 💰 Pricing & Payment
All prices shown include applicable taxes (if any).
We accept Cash on Delivery, Mobile Wallets, and Card Payments.
Prices may change without prior notice, but confirmed orders will be charged as agreed.
5. 🔁 Returns & Refunds
Due to the nature of perishable products, returns are only accepted for:
Wrong items delivered
Damaged or spoiled products upon arrival
Claims must be made within 1 hour of delivery with photo proof.
Refunds will be processed as wallet credit or replacement based on customer preference.
6. 🔐 Privacy & Data Use
We collect customer information only for order processing and communication.
We do not sell or share your data with any third party.
Read our full Privacy Policy for more information.
7. 🛡️ Limitation of Liability
Egypt Supplier is not liable for delays or non-performance due to events beyond our control (e.g., weather, traffic, supplier issues).
We are not responsible for any indirect or incidental damages arising from use of the website or our services.
8. ⚖️ Governing Law
These terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be resolved in accordance with local laws and courts.
📞 Contact Us
If you have any questions about these terms, feel free to contact us:
📞 Phone / WhatsApp: 01021947300
📧 Email: sales@egyptsupplierstore.com
📬 Contact Page: https://egyptsupplier.store/contact/